How to Book

There are many ways to book with Grimsby Auditorium, please see full details below: 

Book Online

www.grimsbyauditorium.org.uk/whats-on*

*subject to booking/transaction fee


Telephone

0300 300 0035*

*subject to booking/transaction fee

Mon–Fri 10am-6pm Sat 12 noon-6pm (Opening hours may vary on Bank Holidays)

Calls to 0300 numbers are charged at standard rates and are the same as 01,02 numbers, which may be included in your monthly Free minutes from landlines and mobiles.


Book In Person

Call into our Box Office on Cromwell Rd, Grimsby, North East Lincs, DN31 2BH. Venue opening times are as follows:

Monday – Saturday

For phone or in person 12pm – 6pm.

Sundays & Bank Holidays

Open 1 hour prior to the performance commencing.

Show Nights

Closes 15 minutes after the performance commences.

We accept cash and debit/ credit cards. There are no booking fees for cash payments.


Group Bookings

Groups: (10+): 0300 300 0036

Mon–Fri 10am-6pm Sat 12 noon-6pm

Group Bookings can only be made via phone or in person at the box office.


Concessions

Certain shows have concessions.

These could include:

  • General Concessions
  • Groups
  • Children
  • Seniors
  • Early Bird
  • Unemployed
  • Schools/ Dance Schools
  • Students
  • Family

Only one concession is applicable at any one time. For more details about concessions available please ask at the Box Office.

Babes in Arms

Babes in arms (children under 3 years) shall be admitted free of charge to those shows they may attend (children’s shows and pantomimes only) however children under the age of 18 months will not be admitted to any performance unless they are specifically aimed for them (i.e. children’s shows and pantomimes). Children must be supervised at all times.


By Post

Please make cheques payable to Lincs Inspire Ltd.


Reservation Bookings

You can reserve tickets on most shows through the box office only, which must be paid for within 5 working days. You cannot reserve tickets within 5 days of the show. Unpaid reservations are immediately released for sale when the deadline for payment expires. 


Theatre Tokens

Theatre tokens are available to buy from the Box Office.


Payment Method

Tickets can be purchased by Visa, credit/debit card and cheque. Tickets can be purchased with cash at the Grimsby Auditorium Box Office. Certain shows carry a credit/debit charge and you will be informed of this when you are booking your tickets. No cheque guarantee needed. Cheques need 3 weeks to clear.


Posting Your Tickets

Tickets can be collected on the night of the performance or posted in advance :

  • £1.25* 2nd class postage.
  • £3.00* recorded delivery (for music gigs).
  • This applies to UK post only

Terms and Conditions of Sale

All tickets are sold according to our terms and conditions

As issued by head office and on display in the Grimsby Auditorium Box Office. Tickets cannot be refunded. Ticket exchanges can be offered for a per ticket exchange fee. Exchanges will only be accepted for the same production and for the same value or higher on payment of the difference. All exchange requests are subject to availability and must be received at least 48 hours prior to the original performance date. Due to the varying nature of the shows and sets we cannot guarantee an unrestricted view from all seats at all times.

Grimsby Auditorium sells tickets through agencies, we do not accept responsibility for tickets or services purchased via an agency or third party. Agency tickets may be subject to different terms and conditions.

For Full Terms and Conditions please see the website footer.