The Grimsby Auditorium and all staff are committed to making your visit to our venue as welcoming and comfortable as possible and would like to explain here our range of services that we have available at the venue.

If you have an specific please discuss when booking your tickets.

Access Booking Line:
0300 300 0036 
(12pm – 6pm, Mon – Fri)


There are twelve wheelchair spaces available at the Grimsby. 

They are located on ground level, either on the back row of the stalls or front row of the circle. There is lift access to all levels of the theatre. All areas of the theatre are accessible to customers with limited mobility, including wheelchair users. There is level access into the Auditorium, through into the foyer, with level access into the auditorium at both sides of the foyer. The building features wide doors and additional toilet facilities for disabled people. One front of house lift provides access to the main bar and balcony seating.

Grimsby Auditorium is equipped with an infrared sound amplification.

To access the infrared system please request receiving equipment from a member of the Box Office or Front of House teams who will provide you with an induction loop necklace. Induction Loop Necklace are suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control.

Guide, hearing and other working dogs are welcome in all parts of the theatre.

There are public toilet facilities on the ground floor of the theatre.

There are also two separate, fully accessible facilities, one on the ground and the other on the first floor. Backstage there are accessible facilities. There is an emergency call-point in all accessible facilities should you need to call for a member of staff.

Strobe Lighting

If Strobe Lighting is going to be used in one of our shows, we will make this clear by displaying posters next to all of the main entrances and exits.

Car Parking Facilities

Disabled Car Parking spaces are available in the free Auditorium car park.

Baby changing facilities are located in fully accessible toilets.

Please ask a member of the Front of House team if you require assistance.

The theatre has a guide or ‘Social Story’, available upon request.

 The Social Story is a visual resource for children and adults with Autism Spectrum Condition who are visiting the theatre. This resource is intended to help prepare any visitors for a new experience and to help them to become familiar with the surroundings. If you would prefer to visit the venue prior to the show date to familiarise yourself then please call the access line and we can arrange this.

Large Brochure Guides are available on request.

Please contact the venue for a copy.