Covid-19 Guidance

We are thrilled to welcome you back to the Grimsby Auditorium and we want to let you know about the Covid 19 safety measures and procedures we have put into place for you and our team and to give you a heads up of what to expect ahead of your visit.

When you arrive at the venue …

NHS TRACK AND TRACE APP Everyone aged 16 years and over will need to individually check in using the NHS Covid-19 app when entering the venue. To save time please download the app in advance. There will be an alternative check-in option if you do not have the app. This is a legal requirement and you may be refused entry if you do not comply.

DIGITAL TICKET Please show your digital ticket on your device. You do not need to print your tickets. Physical tickets will be accepted if you have not
requested a print at home ticket.

A FACE COVERING WILL BE REQUIRED If you are aged 11+ you must wear a face covering for the duration of your visit, unless you are exempt or whilst eating and drinking at your designated seat.

PLEASE CLEAN YOUR HANDS We will ask you to sanitize your hands entering the venue. There are several sanitiser stations throughout.

PLEASE MAINTAIN SOCIAL DISTANCING We will encourage a safe social distance between people and would ask you to follow directional signage that we have put in place for your safety. This may include queuing to enter the building or at the toilets.

SEAT SERVICE A front of house employee will take your order for drinks and snacks at your seat before the performance and during the interval and bring your order back to you. No orders will be taken during the performance.

CONTACTLESS We prefer contactless payment.

ENHANCED CLEANING Will be taking place throughout public areas, before, during and between performances.

INFORMATION BOARDS Look out for members of the front of house with information boards, such as you may be asked to REMAIN SEATED before exiting.

FEELING UNWELL? If you or any of your household or bubble are showing Covid-19 symptoms or have been told to self-isolate, please do not visit us.
Contact us at least 24 hours before the show to discuss.

Grimsby Auditorium have been granted the Society Of London Theatre & UK Theatre’s ‘See It Safely’ mark, which certifies that we comply with the latest government guidelines, to ensure the safety of our staff and audiences.

Thank you for your time in reviewing this and we look forward to welcoming you.